top of page

faq

  • Can I wear  jewelry to swim, to shower, to the beach or even wear them everyday?"
    Yes! Absolutely, you can wear them without the fear of them discoloring. Our pieces are quite durable unless you treat them really harshly. They do hold up quite well.
  • How should I care for my jewelry?
    While our pieces generally hold up well, it doesnt mean you can go hard on them. Do give them a bit of love! 1. Once a while (especially after exposing them to the sun, oils, sweat), give it a little bath in warm soapy water and gently brush areas which require further cleaning with a soft bristled tooth brush. Wipe down with a microfibre cloth. 2. When you are not wearing them, store them in a jewelry box or a pouch. Make sure they are dry you store them. 3. Necklaces are prone to knotting, store them in a way that does not make them jumble up in a bunch or you'll be spending time detagling them. 4. Keep your jewelry away from abrasive materials (e.g. scrubs) and chemicals. This will help keeps it's shine.
  • What is a "Pre-order" product?"
    When a product in our shop is labled "Pre-order", it means it is out of stock but can be ordered upon full payment. The duration required for production is listed under each item. These items cannot be customized and will be made in standard size.
  • Can I order a customized piece?
    Unfortunately, we do not offer customizations yet but we hope we can in the near future! Customization often costs a fair bit more, we wait to keep our prices fair for now so that more of you purchase something beautiful and durable.
  • Can I know more about shipping arrangements?
    Yes, please see section on "Purchasing Policy/Shipping Policy".
  • Can I visit your store?
    We don't yet have a store but we have photos of our jewelry pieces on both our webpage and instagram. We take special care to capture our pieces up close and on models so that you have a good idea of how it would look on a real person. Of course should you need more information (photos, videos, explanations) , please contact us via Instagram DMs. We'll try our best.
bottom of page